Important Shipping Information for International Customers
Dear friends and supporters,
As of tomorrow morning, Brickmania will be shipping all international packages exclusively through United Parcel Service. This change is a result of an alarming increase in the number of your packages lost in transit by our previous shipping services. It is no good to offer our customers discounted shipping rates when the providers can’t deliver the packages with a reasonable amount of reliability. All international shipments now have the added benefits by using UPS, the world’s largest package service:
- Door-to-door, real-time package tracking information
- Full replacement coverage for lost shipments
- Express customs clearance and all local taxes pre-paid from our end
- It will be at your door unbelievably fast!
Right now the shipping rates + taxes are pre-calculated into one total shipping price at check out. We are working on solutions to break down the prices in a more transparent fashion and will implement them when possible.
We realize that the new shipping structure may be cost prohibitive, especially for smaller international orders. We encourage our international customers to consider buying from one of our international resellers. In Europe BRiCKiZiMO has the widest selection of Brickmania products, including some rare items we no longer have on our own shelves. In Japan our reseller MOMCOM has a wide variety of Brickmania kits. We are currently in negotiation with additional international resellers and will be making announcements as they come on line. We also recommend purchasing BrickArms from their extensive network of international resellers.
Thank you for your continued support,